Refund Policy

Refund Policy

Customer satisfaction is important to us.

Returns

Products may be returned within the applicable return period if they are:

• Unused

• In their original packaging

• With all tags intact

Refunds

Once your returned item is received and inspected, the refund will be processed to your original payment method within 5–7 business days.

Non-Returnable Items

The following items cannot be returned:

• Used products

• Damaged products caused by misuse

• Customized or personalised items (if applicable)

Damaged or Wrong Product

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photographs.

Cancellation

Orders can only be cancelled before they are shipped.